Sualiha Lutfullah is a qualified pharmacy professional with extensive experience in pharmacy insurance coordination, purchasing, hospital and retail pharmacy operations, and pharmaceutical research. Based in Abu Dhabi, UAE, she has worked with NMC Golden Sands Medical Center & Pharmacy from 2014 to 2026, where she has developed strong expertise in insurance pre-approval systems, including OpenJet, PBM Link, eClaim Link, NextCare Pulse, and Real Time System (RTS). She is experienced in insurance billing, prescription processing, pharmaceutical calculations, product cost comparisons, MRD audits, and coordinating with more than 30 insurance companies and third-party administrators (TPAs). Previously, Sualiha worked as a Research Associate at Dr. HMI Institute of Pharmacology & Herbal Science in Karachi, Pakistan, where she gained practical experience in histopathology, spectrophotometry, Langendorff techniques, and HPLC. She also worked as a Clinical Pharmacist at MOINIA Polyclinic Pvt. & Pharmacy and completed her hospital pharmacy internship at My Tax Hospital & Pharmacy, developing skills in patient counselling, medication dose calculations, blood sample collection, blood pressure monitoring, injections, and wound dressing. Sualiha holds a Pharm.D from Hamdard University, Pakistan, an MBA from Swiss School of Business Management, an MSc in AI and Data Science from Western University, and is currently enrolled in a DBA at Swiss School of Business Management. She has also completed professional certifications and training in Quality Control, Lean Six Sigma, PMP, CPSP, CHM, and Basic Life Support. Her technical skills include Microsoft Office, Access, Excel, SPSS, Adobe Illustrator, and Adobe Photoshop. She possesses strong leadership and professional competencies in strategic thinking, decision-making, negotiation, communication, analytical problem-solving, team management, inventory management, and technological proficiency. Sualiha has contributed to scientific research through publications on pharmaceutical, clinical, and healthcare-related topics, including serum leptin levels and obesity, antimicrobial resistance, anxiolytic effects of medicinal plants, lean management and creative supply chain operations in enhancing food security in the UAE, pharmacy service efficiency and customer satisfaction, and promoting a culture of continuous improvement in healthcare in the AI era. She is also a member of professional organizations including the Infectious Disease Society of Pakistan and Pharmacy Pakistan Society. Her professional achievements include receiving the Employee of the Month Award in 2020 and the Customer Service Best Performance Award in 2025.            

Presentation title: The Impact of Digital Hybrid Work Model on the Discernibility and Decision Making Authority of Female Managers Abstract: The digital transformation of the workplace has accelerated the adoption of hybrid work models that combine remote and office-based working. While hybrid work provides greater flexibility and autonomy and its implications for the visibility, recognition, and decision-making authority of female managers remain insufficiently understood. This qualitative study examines the importance of the digital hybrid work model in shaping the discernibility and decision-making authority of female managers in the global workplace. Semi-structured interviews are proposed as the primary data-collection method, with thematic analysis used to identify patterns in participants' experiences. The analysis focuses on five interconnected dimensions: managerial visibility, digital communication, organizational networking, decision-making authority, and organizational support. The study indicates that hybrid work can provide female managers with increased autonomy, flexibility, and opportunities to demonstrate performance through digital outcomes. At the same time, reduced physical presence can limit informal networking, access to spontaneous information, and visibility among senior decision-makers. The findings suggest that hybrid work is effective in supporting female managerial authority only when organizations deliberately create inclusive digital communication practices, transparent performance evaluation systems, equal access to strategic opportunities, and mechanisms to minimize proximity bias. The study concludes that the success of hybrid work should be evaluated not only through productivity and flexibility but also through whether female managers remain visible, recognized, influential, and empowered to participate in organizational decision-making. Key words: digital hybrid work, female managers, managerial discernibility, decision-making authority, women in leadership, qualitative study, digital workplace, hybrid management, gender equality